Our Legendary Perfect Pillow Policy: 

• If your pillow isn't perfect we will gladly adjust its firmness for FREE, one density level higher or lower, for one (1) year from the date of purchase.

• It's that simple. You only pay for shipping the pillow to us for the FREE Adjustment.

IMPORTANT: Our down pillow shells are very soft and very lightweight. They perform best when used with a pillow protector and/or pillowcase.